Privacy policy

Privacy Policy

Last updated: December 5, 2025

The Custom Bakery (“we,” “us,” or “our”) is a division of N&D Legacy Group LLC. We operate this website and store, including all related services, tools, features, and content (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

A. Information You Provide Directly

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Account login details

  • Order details and communication history

B. Automatically Collected Information

Through cookies and similar technologies, we collect:

  • IP address

  • Device and browser type

  • Pages viewed

  • Time spent on the site

  • Items added to your cart or wishlist

C. Information from Third Parties

We may receive information from:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Marketing and advertising partners

2. How We Use Your Information

We use your personal information to:

Provide & Improve Our Services

  • Process orders and payments

  • Ship and deliver products

  • Create and manage your account

  • Handle returns and customer support

  • Personalize your shopping experience

Marketing & Communication

  • Send emails or texts about promotions, updates, or new products

  • Show you targeted ads based on your shopping activity

You may opt out of marketing at any time.

Security & Fraud Prevention

  • Verify identity

  • Protect against suspicious or fraudulent activity

Legal Compliance

  • Respond to legal requests

  • Meet regulatory and tax obligations

3. How We Share Information

We may share your information with:

Service Providers

  • Shopify

  • Payment processors

  • Shipping carriers

  • IT, analytics, and customer support partners

Marketing Partners

We may share limited data for advertising or remarketing.

Legal or Safety Reasons

We may disclose information if required by law or to protect our rights.

Business Transfers

If N&D Legacy Group LLC undergoes a merger or sale, customer data may be transferred as part of the business.

4. Relationship with Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information for purposes such as analytics, security, and payment processing.

To learn more about how Shopify uses your data, visit:
https://www.shopify.com/legal/privacy

Depending on where you live, you may have additional privacy rights through Shopify, which you can exercise here:
https://privacy.shopify.com/en

5. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect information from individuals under the age of majority. If you believe a child has provided information, contact us to request deletion.

6. Data Security & Retention

While we take reasonable steps to protect your information, no method of transmission is perfectly secure.

We keep personal information only as long as necessary to:

  • Process orders

  • Maintain your account

  • Comply with legal requirements

  • Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

  • Access the information we hold about you

  • Correct inaccurate information

  • Request deletion

  • Request a copy of your data

  • Opt out of targeted advertising or data sharing

  • Manage email or SMS preferences

To exercise these rights, email us at thecustombakery1@gmail.com.

We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies to:

  • Improve site performance

  • Remember your preferences

  • Track cart activity

  • Personalize ads

You may control cookie settings through your browser.

If your browser sends a Global Privacy Control (GPC) signal, we will honor it where legally required.

9. International Transfers

Your information may be transferred outside your country, including to the United States and Canada, where Shopify’s servers are located. We use approved safeguards for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy when necessary. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

For questions about this policy or your privacy rights, contact us:

Email: thecustombakery1@gmail.com
Address:
N&D Legacy Group LLC
2405 Capella Circle Southwest
Atlanta, GA 30331
United States